1. Where's my item?
    -- You can check the status of your order from the Order Tracking page, or from your My Account page.
  2. What's with the packaging?
    -- We are an environmentally friendly company trying to use a little packaging as possible while still ensuring good protection for your items.
  3. Why's it taking so long?
    -- Enjoy free shipping and reduced pricing on all merchandise! Through some clever logistics, we can ship our products direct from the manufacturer. This allows us to save on warehousing and transportation costs which we pass on to you, our customer. Shipping times vary, but most orders arrive within 15-20 days.